Privacy policy
Effective October 12, 2026
This policy explains how HomePro Companies Inc. ("HomePro," "we," "us") collects, uses, and protects information when you visit homeproservicesdfw.com, call or text us, or use our services.
Information we collect
- Information you give us: your name, phone number, email address, service address or city, and details about your project, including photos you send.
- Communications: records of calls, text messages, and emails with us.
- Service records: estimates, invoices, and job notes for work we perform.
- Website data: basic technical information such as browser type and pages visited, collected through standard server logs.
How we use information
- To respond to your requests, schedule visits, and perform and bill for work.
- To send service messages about your request or project, such as appointment confirmations, arrival updates, estimates, and invoices.
- To send occasional updates and offers, only if you have agreed to receive them.
- To improve our services and website, and to keep accurate business records.
Text messaging
If you give us consent, by checking the box on our website form, agreeing on an estimate, contract, or invoice, or texting us first, we may send text messages to the number you provide about your request and project, and, if you agreed, occasional updates and offers. Message frequency varies. Message and data rates may apply. Reply STOP to opt out at any time, or HELP for help. Consent to receive texts is not a condition of any purchase.
No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. Text messaging originator opt-in data and consent are excluded from every category of sharing described in this policy and will not be shared with any third party, except service providers that help us deliver the messages, such as our phone and messaging provider.
How we share information
We do not sell your personal information. We share it only:
- With service providers who help us run the business, such as phone, messaging, email, scheduling, payment, and accounting providers, under obligations to protect it.
- With licensed tradespeople or suppliers when needed to complete your project.
- When required by law, or to protect our rights, property, or safety.
How long we keep it
We keep information as long as needed to provide services, keep business and tax records, and resolve disputes. If you opt out of messages, we keep a record of the opt-out so we honor it.
Your choices
- Reply STOP to any text to stop messages.
- Ask us to update or delete your information by calling or texting 214-666-6022, or by using our contact page. Some records must be kept for legal or accounting reasons.
Security
We use reasonable safeguards to protect your information. No method of transmission or storage is completely secure.
Children
Our services are for adults. We do not knowingly collect information from children under 13.
Changes
We may update this policy. The effective date above shows when it last changed.
Contact
HomePro Companies Inc., 3100 Commerce St, Dallas, TX 75226. Phone and text: 214-666-6022.